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Medical Records

Patients requesting medical records from Duke Regional Hospital (formerly Durham Regional Hospital) need to submit written authorization directly to the hospital’s Health Information Management department.

You may do this in person or through the mail. If you are unable to submit authorization in person, you may fill out the authorization to release medical records form (PDF, 355 KB) and mail it to the hospital.

If the information to be released is sent to a physician, hospital, or other medical provider, there will be no charge for the records. For records sent anywhere else (to yourself, Social Security, attorney, etc.), there will be a fee assessed based on the number of pages copied.

Record requests are usually processed within seven to 10 business days.


  • Minimum fee $10 for first 13 pages
  • $0.75 per page for pages 14-25
  • $0.50 per page for pages 26-100
  • $0.25 per page for pages over 100

Mailing Address

Duke Regional Hospital
Health Information Management
Release of Information
3643 N. Roxboro Road
Durham, NC 27704

Phone: 919-470-5172

If you need medical records from another Duke health care provider, visit the medical records page on