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Duke Regional Launches New Electronic Medical Record

Feb. 26, 2014

Durham, NC—Duke Regional Hospital will launch a new electronic medical record technology on Saturday, March 1. Called Duke Maestro Care, the state-of-the-art technology will mean “one record, one patient, one system.”

“This is a significant and exciting step for us and for our patients,” said Katie Galbraith, interim president of Duke Regional. “For more than 37 years, our team at Duke Regional has promised to provide the highest quality care to our community. Launching Maestro Care will help us deliver on that promise—today and for many years to come.”

Maestro Care will replace more than 100 clinical information systems and create a single electronic medical record of patients’ personal health and healthcare history within Duke Medicine. The secure record can be accessed by patients’ care teams at Duke Regional and anywhere within Duke Medicine as well as by affiliated and referring physicians. That means better coordination, faster communication and enhanced safety for patients.

“With Maestro Care, all the details about a patient’s healthcare history—including medications and test results—are stored in a single record,” said Barbara Griffith, MD, Duke Regional’s chief medical officer. “When every member of the care team has the same information, it makes care safer, faster and more focused on our highest priority—the patient.”

The new system also provides patients a better way to access their health information. Duke MyChart allows secure online access to request prescription refills, send private messages to a patient’s physicians, view test results quickly and receive easy-to-read billing statements.

The launch of Maestro Care at Duke Regional is the final step of Duke Medicine’s phased transition to a single, comprehensive electronic medical record technology.

To learn more about Maestro Care, visit dukeregional.org/maestrocare.