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Volunteers Make a Difference at Durham Regional Hospital

Apr. 12, 2012

If you have visited Durham Regional Hospital, you have probably encountered a kind word or helping hand from a hospital volunteer.

This dedicated group serves throughout the hospital. Volunteers escort patients and visitors, assist with discharging patients, work in the gift shop, answer calls at the information desk, provide patients with reading materials, deliver mail and assist various departments with clerical needs such as collecting files and preparing patient information packets.

The 2012 National Volunteer Appreciation Week is April 15-21. According to a U.S. Survey by the United States Department of Labor, 64.3 people volunteered at least once in 2011. Of these, approximately 130 volunteered at Durham Regional Hospital.

Volunteering in a hospital can be an especially rewarding experience that provides opportunities to help people in various ways—whether it is behind the scenes our helping patients directly.

Dorothy Hutchinson, Durham Regional’s 2011 Volunteer of the Year, recalls how she felt when she started volunteering in 2007. “I found my niche—where I belong,” says Hutchinson. “Every time I volunteer, I feel I am helping others and giving back to my community.”

Hutchinson volunteers several days a week in the hospital Giftique and assists patients and employees in Davis Ambulatory Surgical Center (DASC). “I enjoy helping people,” she says. In addition to greeting patients and families and preparing patient information packets at DASC, Hutchinson staffs the Giftique cash register, assists patrons and helps select and order merchandise.

“Without the help of our volunteers, Durham Regional could not provide the quality of services we do,” says Kellie Peacock, director, Marketing, Corporate Communications and Volunteer Services. “Theirs is often the first smile a person will see when they enter our doors, and they always ‘go the extra mile’ to make a difference in the lives of our patients and employees.”

Durham Regional has both adult and youth volunteer opportunities, available for ages 14 and older. To become a volunteer at Durham Regional, contact the Volunteer Services Office at 919-470-4150 or download an application at